Privacy Policy

Privacy Policy

Introduction

Welcome to https://house-sale-shepparton.thebestlocalpro.com (hereinafter referred to as “House Sale Shepparton,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Sales Practice Act (UCPA), Utah, USA
  • Connecticut Personal Information Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://house-sale-shepparton.thebestlocalpro.com
  2. Any mobile applications or software services associated with our platform
  3. Interactions between users and our staff through emails, phone calls, text messages, or other communication channels
  4. Links to third-party websites or services embedded within our content

Please note that this policy does not extend to privacy practices of third-party platforms, as they are governed by their own privacy statements.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  1. Utilize our applications and services as an authorized user
  2. Visit or navigate any website(s) associated with this Privacy Statement
  3. Engage with us through newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services. These include:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details and billing addresses for processing transactions.
  3. Financial Information: Bank account information, if shared for direct deposits or other financial transactions.
  4. Purchase Information: Data related to products or services you have purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  6. Location Data: Geographic data from your devices when using location-based services on our platform.
  7. Feedback: Your opinions and comments provided through surveys, reviews, or direct feedback forms.
  8. Social Media Information: Content and details shared by you on social media platforms when interacting with our official accounts.
  9. Product Information: Data related to products viewed, interacted with, or purchased on our site.

We collect this data through various means: user input forms, browsing activities, cookies, log files, and third-party services. Additionally, we may receive personal data from third parties who have obtained consent from individuals to share their information with us.

Cookies

Cookies are small text files stored on your browser by our website or analytics partners. They play a crucial role in enhancing your browsing experience:

  1. Strictly Necessary Cookies: Essential for the basic functionality of our platform, ensuring secure and reliable access.
  2. Preference Cookies: Remembering user preferences to deliver customized content and experiences.
  3. Analytics Cookies: Tracking website usage statistics to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the purpose of data collection is fulfilled, we delete or anonymize the information securely. This process helps ensure that your data remains protected and is not used beyond its intended scope.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: Employing encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Processing: Collaborating with trusted third-party service providers who adhere to strict privacy and security standards.
  3. Regular Security Audits: Conducting periodic security reviews to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not intentionally collect or store personal data from minors, and we encourage parents and guardians to supervise their children’s online activities.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
  • Restriction: The right to restrict the processing of your personal data in certain situations.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions related to privacy, data management, unsubscription requests, or general inquiries, please contact us:

  • Email: [email protected]
  • Address: House Sale Shepparton Privacy Team, [Your Address], [Postal Code]